Youtube sound out of sync

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setspeed

Senior Member
May 4, 2009
1,026
145
I don't use Youtube a whole lot, but every single video i have watched using the built-in app has sound/video out of sync. This happens over 3G or wifi.
Anyone else have this prob?
 

Cleargrey

Senior Member
Mar 30, 2010
260
32
London
Yep. Had out of sync youtube. The latest ones I played were less out of sync. Maybe if I keep playing youtube clips every day the difference will get less and less every day.
 

Moandal

Senior Member
Oct 7, 2005
563
52
It may not just be YouTube - have a look at this thread too:

http://xdaforums.com/showthread.php?t=658530

I'd be grateful if you could tell me if the attached mp4 files have the same out-of-sync issue on your Desire. They do on my HD2 but they play fine on a PC or the older HTC Touch HD. It may therefore be a Snapdragon chipset issue.
 

friedgoldmole

Senior Member
Jan 10, 2009
120
3
Started noticing that most videos I play from youtube whether though the built in app or the flash player are out of sync, not sure what's going on. Some videos are worse than others but not seen one that was perfect.

Also had the youtube app freeze a few times on me, for example when the unable to play video window pops up. Had to kill the app.
 
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Moandal

Senior Member
Oct 7, 2005
563
52
So is this a more general issue of video playback for Snapdragon chipset phones or not? There's a whole heap of stuff on the issue, which affects both YouTube and other video playback on the HD2 here:

http://xdaforums.com/showthread.php?t=658136

I really would be grateful if some folk could try out at least one the test videos on the Desire and let us know if it is definitely in sync or not. Bear in mind that it's a small delay so you have to watch/listen carefully.

Thanks.
 

friedgoldmole

Senior Member
Jan 10, 2009
120
3
I watched both of the drum videos on both my pc and desire and found them both very difficult videos to judge, in the first the female drummers sticks are moving so quickly it kinda looked out of sync even on my pc. In the second the lip sync actually seemed ok on my phone, but with the transparent drum skin it was difficult to judge when the stick actually hit the drum.

I am currently copying a load of mp4 videos to my desire to do some more testing. I have also emailed HTC with my sync problems with youtube (mentioned that similar problem has been observed on the HD2) and wait to here if they have anything to say on the matter.
 

friedgoldmole

Senior Member
Jan 10, 2009
120
3
I copied about 6 episode of a tv show onto sd card which were transcoded by Doubletwist, and they seem to play back fine, if there is any delay its imperceivable as the lip sync seems fine (I have in the past calibrated sync timing for HDMI and optical connections in home cinema systems so I like to think I would notice any major delay).

However the sync is a real problem for me on youtube and other streaming media, here the sound is almost always unbearably out of sync.
 

pastypacker

Senior Member
Dec 28, 2009
71
2
Well i just got the Desire, and vid 2 is much more in sync than number one,

Youtube is awful, iplayer a waste of time......

Considering these devices are sold on their screen quality etc, you would think you could watch a youtube video in sync, hell, Apple can do it on a touch, which is what i have to use for youtube, until I get the Ipad...........
 

friedgoldmole

Senior Member
Jan 10, 2009
120
3
Agreed the one with the delay added looks in sync, the one that plays fine on your PC looks out of sync. Anyone had anything back from HTC yet? I sent them a mail a couple of days ago not heard anything back yet.
 

gogol

Senior Member
May 20, 2005
3,735
216
Is this HTC issue or Google Android issue?

Someone has also Nexus One? How is it there?

Note that I saw this audio sync issue as well on my HTC Desire.
 

Moandal

Senior Member
Oct 7, 2005
563
52
Is this HTC issue or Google Android issue?

Someone has also Nexus One? How is it there?

Note that I saw this audio sync issue as well on my HTC Desire.

Definitely not a Google Android issue - it's the same on the HD2. It seems to affect all devices with the Snapdragon chipset. The sync problem doesn't exist on the Touch HD for example.

If anyone's raising this issue with HTC, they will appreciate it if you include the two files as an attachment. Then they can see exactly what you're talking about and won't just tell you to hard-reset your phone or use a different encoding method etc.
 

friedgoldmole

Senior Member
Jan 10, 2009
120
3
Wonder if anyone with an SE X10 is having the issue, that has a snapdragon so would prove a point. Had a quick search and can't find any mention of the issue on the x10 though.
 

xspyda

Senior Member
Mar 8, 2006
627
25
How can they get this so wrong? the iPhone absolutely nails the desire in the media department - the quality of the stream and the audio output are far far better, and it really pains me to say that!
 

joebrojoe

Member
Apr 12, 2010
7
0
Response from HTC

Thank you for contacting us.

In regards to your enquiry about video/audio play back is poor,I can help you with that.

I suggest to call the hotline to book a repair to have the phone checked.

I trust that this resolves your query, please do not hesitate to contact us again if required.

Thank you for contacting HTC.


Best regards
Carola R.
HTC
 

mcgon1979

Senior Member
Apr 9, 2010
493
46
I hope HTC take note that this is a problem and stop sending crap customer reply "I can help with that, send your phone for repair" responses.
hopefully a software update can fix this issue. Youtube and mp4 files are out of sync on the phone.
 

joebrojoe

Member
Apr 12, 2010
7
0
Anyone with this issue need to raise it with HTC or they'll do nothing to fix it.

They've now asked me for my software version after I complained about having to send them my 2 week old phone.
 
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