Wireless Charging meltdowns [Rev 1 hardware problem]

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player911

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Sep 8, 2006
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UPDATE March 16th 2016
The new phone has been wireless charging fine. It has been over 2 months and still no "issues".

On my travel charger, about once an hour, it would freak out and stop charging. It was fine at home charging on my Nokia pucks.

However this warranty replacement has wireless network issues. It randomly just displays a message saying Network Disconnected... and when it's charging and reaches 100%, it starts to make this high pitched squeal. It wakes me up at night and I have to remove it, which defeats the purpose.

I have been super sensitive with QC 2.0 fast charging. I've used it a few times at home and in the car to give a quick boost, but never ever let it stay on a Fast charge for extended periods or overnight.

I think I am going to ask for a different phone from Verizon. Root and custom days are over for most carrier devices. I wanted to conclude this test.


UPDATE January 13th 2016
New replacement is fine. Called Verizon and found they are aware that Hardware Rev1 has a bad (abondoned) wireless charging chip and has been updated in Rev2.

Unforunately they cannot guarantee a Rev2 during a warranty replacement. So that sucks.


UPDATE January 11th 2016
The G4 is just screwed up. I am calling for another replacement. This time, NO Fast Charging at all. I think it has a bad chipset in them.

UPDATE January 9th 2016
My QI Charging completely died. Multiple batteries, Stickers, Chargers. Nothing. Qi puck wouldn't even turn on the charging LED at all. Absolutely dead. I have been using my QC 2.0 Fast charging at the house and in the car. Last night I charged off a 500mAh USB charger. And this morning it is Qi Charging just fine. I threw it on multiple pucks, multiple times throughout the day.

I think this concludes that it HAS to be a programming problem with the phone with QC 2.0 chargers and the power expectations of the input. I think it gets stuck in a rut after doing a QC 2.0 Fast charge and receiving the super fast charge. Afterward I think the Qi's lower power output, the phone thinks it is a bad connection and rejects it. It will either attempt to make a connection (cycles on, off, on, off, on forever) or just nothing at all.

I will continue testing this. At this point it is charging fine. I will refrain from using any fast chargers and see how long it lasts before freaking out again. After a week, I will fast charge and see if I can "break" it and "fix" it. Perhaps it just needs a good overnight of a 500mAh slow charge to "reset" it's database or something.

UPDATE January 1st 2016 Happy New Year
I can't figure out the Wireless Charging on this phone. I bought a LG Qi Circle Case. Still having issues. I went back to the stock back + my Rev.2 Qi Sticker.

It is still wonky. It was working for a while, then got worse and worse. It seems to have something to do with Quick Charging and wireless charging.

I think the phone has some weird bug where it gets used to the super fast quick charges and expects a specific amount of power, but then when you throw it on a slower Wireless Charger later, it still expects the same high inputs of power and just, maybe, keeps cutting the connection hoping for a better one.

I DID prop up my Qi Sticker charging tabs with a small roll of tape and it seems to be holding fine for now.

This really sucks. Between the Touchscreen issue, Qi Issues, and locked bootloader... I think this might be my last LG device.


UPDATE December 1st 2015
Still goofy. A factory reset seemed to help but it is iffy at best. Works perfect sometimes. On, off, on, off, no problem. Other (most) times just starts and stops constantly.

It seems now it'll charge for 5-10 minute before it starts getting wonky. Starts and charges for a while, then freaks out. Start, stop, start, stop, etc.

I woke up this morning with 43%.

I think the phone is faulty. I plan on swapping it via carrier warranty. Who knows if that's a good solution but my original G4 charged great after a few weeks of "breaking it in". It was wonky for a few weeks but ironed out and worked for months. My 2nd replacement phone worked for a few weeks and then stopped.

UPDATE November 14th, 2015
The initial success proved to be a fluke. At this point I factory Reset and now it is charging better.

Prior to the factory reset, I ordered a new V2 sticker. So that is 3 different stickers, 3 different batteries, and multiple Qi Chargers. All performed the same. As a last resort before replacing the device, I factory reset via Recovery (VolumeDown+Power on boot). I tested prior to doing any setup and it was working as it should. I even tested with the other stickers and batteries now charge normally after a factory reset.

So my initial conclusion went out the window. How a software reset could affect a hardware issue as simple as charging is beyond me. The only thing I can think of is a meltdown of some process. Typically reports (and even in my case) is that it typically works for about a month before it breaks down. Time will tell.

I have a Verizon VS986 btw. We are running on older 11A (latest) firmware. This may be something that gets patched out in other variants... hopefully.


UPDATE November 10th, 2015:
My Tests show it is the battery that causes the constant start/stop/start/stop > over heating > lockups

If you have a promotional or extended battery, try using that one. I have 2 LG G4s (1 replacement), 3 batteries, 2 Qi Backs, several Qi pucks. My issue/lockups/crashes/aggravation was only when I used my ORIGINAL OUT OF THE BOX BATTERY.

The Promotional Battery and the Out of the Box Battery are different. They have the same model number but different markings and text layouts. I think they are 2 different batteries. I think the included battery is faulty in some cases. I NEVER had any problems charging via hardwire though. Only Qi.

My theory is that the ORIGINAL battery just wasn't getting enough juice via the Qi charger to allow a charge. It sees the initial connection, but drops it for some reason and retries. This is why I think some pucks work better than others. Users have reported changing to a "higher quality" puck stopped the nightly reboots/lockups. Perhaps it was sending MORE power, enough to keep a steady charge flowing.

Where the PROMOTIONAL and Extended battery are normal and just take what they can get.

Makes sense right!

Here is the link to Post 47 for my tests:
http://xdaforums.com/showpost.php?p=63759324&postcount=47



Original Post:
There are several Wireless Sticker threads and an issue that comes up is that while charging overnight, the phone freaks out and locks up. You can see the launcher icons, but the background resets to default and crashes constantly to a black background over and over until it resets. The problem is random and doesn't happen every night. Some times it happens multiple times a night. It seems there is an issue with the G4 ONCES it reaches 100. Possibly the constant "re-up" to maintain 100% is triggering some service meltdown. It is very odd. We have found that different chargers yield different results. I know some of the cheaper Qi pads will not trickle charge and just turn off after 100% (you wake up with 78% battery). Others have found different stickers have been the culprit. Some speculate the curve of the device causes the coils to not receive a constant charge (creates variances in mAh).

Something is causing it. I figured a dedicated thread to get to the bottom of it would help spread awareness and help get to the bottom of it.

All Wireless Charging users are encouraged to participate but posts such as "mine charges just fine" is not helpful here. So I want to try and stick to a format:

Code:
[b]G4 Model: [/b]
[b]Sticker or Official: [/b]
[b]Qi Charger: [/b]
[b]Launcher: [/b]
[b]DPI Used: [/b]
[b]Alarm Usage: [/b]

For me:
G4 Model: Verizon G4
Sticker or Official: Sticker from Ebay
Qi Charger: Nokia Puck
Launcher: Nova
DPI: 540 or 560 (can't remember but I changed it)
Alarm Usage: Used Daily for 7:30am
 
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daddymikey1975

Senior Member
Feb 6, 2010
1,503
283
Sprint G4
Yootech circle case with qi
Yootech puck
Nova launcher
Alarm set to 6:00, 6:30, 7:00 daily.
Dpi = stock setting

What I've noticed:

If I allow the phone to charge to 100% and use it for a bit but not allow charge to dip below 100%, then set it back on the puck (cuz i just wasn't done sleeping yet)... This is when I noticed a hot phone and it freaked out.

The following night, I cleared all apps before setting on the puck and never removed it. Woke up to a normal phone.

Following night I did NOT clear apps but left it on the puck all night. Woke up to a normal phone.

Have not been intentionally been able to duplicate a hot, freaked out phone.

Hope this helps.

Sent from my LGLS991 using Tapatalk
 

Lock-N-Load

Senior Member
Aug 25, 2010
1,617
392
Under Your Skin
This sounds something like a voltage issues seen when using off branded (i.e., ebay) batteries or inferior charging cables. Both can be found to routinely cause phone freak out, lock up, jittering, etc. Just a piece of info to drop in to consider.
 

partylikeaninjastar

Senior Member
Apr 13, 2012
1,288
367
SF Bay Area
T-Mobile user with a sticker from Aliexpress. No issues normally, but there was one occasion when I woke up and my phone was piping hot.

Sent from my LG-H811 using Tapatalk
 

AnteusFogg

Senior Member
Oct 28, 2013
379
195
Jersey City
I think one parameter might be the way the charger is plugged. Even with a very good pad, if not using wall plug but some lower voltage source like usb plug on appliances (computer/TV/console/...) the charging often goes on and off, probably due to the non flat back of the phone. The type of back (leather or plastic) may play a role here too.

I'm wondering if the instability of the charging could make the phone go crazy?

Sent from my LG-H811 using Tapatalk
 

player911

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Nope. Tried 3 charges and still lockup.

Sent from my LG-H811 using Tapatalk

Oh so all chargers lock up. I read your post as 3 chargers and no problems.

I have tried replicating the issue with no luck. Someone said they think it is when it reaches 100% and still charging. Perhaps the on/off behavior of the charger top off? One night I woke up at 3am and it was locked up, rebooted, threw it back on the charger, and woke up at 7am it was locked up again.

Hopefully now there is a root process we can get some more information.

For me, it typically locks up 3-5 days a week.
 

lawrence750

Senior Member
Jul 18, 2008
906
155
Berkshire
Now this may help, I was at work, trying to charge my phone before I left to get the train home, to make sure I had plenty of charge to last the journey. It was charging, using a cable, for about half an hour, and was just quite hot, but the percentage wasn't increasing... (when I charge, I make it practice to just put on charge, and leave it alone, screen off, in order to get the quickest charge possible)
Never happened before, or after that. But maybe this isn't just related to the wireless charging, maybe there is a scenario with a particular app or something that is causing this to occur, rather than the fact its wireless charging?
I haven't had any issues with my QI charger though, although for now I'm not using it anymore, as I've gone back to the standard battery cover, and am awaiting a QI sticker in the post (couldn't get along with the quickcircle case, the flaps drive me mad)
 
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Konstigt

Senior Member
Dec 4, 2010
322
31
G4 Model: H815 (EU)
Sticker or Official: NeWisdom från Aliexpress
Qi Charger: HTC ~ 1,2A charger + LG WCP-300 Qi-charger
Launcher: Nova

Have experienced 3 times that the phone is set to charge at bed time and then is around 95% battery in the morning, still on the charger. Launcher has crashed and all I see is a black screen. Then some kind of reload and my wall paper is back to default, for some reason..

Edit: After changing charger, both NeWisdom sticker & QuickCircle CFR-100 case both works fine.
 
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player911

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That is typical Konstigt

I used a different launcher last night, Acrion Launcher 2, and it was crashed this morning. Default wallpaper, black screen, same as above.

I am not sure it is a downloadable app, but a stock background app maybe. The reason I dont believe it is a 3rd party app is because it will lock up on a freshly rebooted phone with no apps running.
 
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KJW979

Senior Member
Jun 18, 2010
487
122
Buffalo, NY area
G4 model: H811 rooted
Sticker: NeWisdom
Qi Charger: Ghost 100 model no. PW-130
Launcher: stock

Only problem have is finding the sweet spot on charger to get it charging, sometimes takes minute or so to get going but other than that no lock ups, etc. Also phone is at 100% after being on all night.

Sent from my LG-H811 using Tapatalk
 

bsweetness

Senior Member
Mar 27, 2009
892
239
G4 Model: Verizon G4 (VS986)
Sticker or Official: NeWisdom (Upgraded Chip) sticker via Amazon
Qi Charger: CHOE Stadium Qi Wireless 3-Coil Charger
Launcher: Nova Prime
DPI Used: Stock
Alarm Usage: Rarely

I installed the upgraded NeWisdom sticker a couple weeks ago, and I've been charging wirelessly each night since then. I have yet to experience any lockups. It does get hotter and charge slower than my previous phones that used OEM wireless charging backs (Galaxy S5, Note 4) or came with wireless charging built-in (Droid Turbo) when using the same wireless charger.
 
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player911

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The only thing I haven't tried is a different charger. I really want to keep using my Nokia puck because it works very well and easy to just throw down.

I am getting really annoyed by this Qi crap.
 

DarkHunter

Member
Sep 20, 2006
15
0
38
Nordenham
G4 Model: H815 (EU)
Sticker or Official: fonesalesman Sticker from Amazon.de
Qi Charger: Nokia DT-900, LG WCD-110, EasyChee T900
Launcher: Stock / Nova

I've had several crashes during wireless charging from beginning on. I've ordered a qi-sticker from fonesalesman along with the phone and put in on since it arrived. It crashed on day one with stock launcher and nearly no settings made. And it still chrashes after I configured all apps and using nova as launcher. Also tried different chargers...

Today I could watch it crash in the office. The phone went up to 100% and the charger (EasyChee T900) stopped charging for a moment. After a while it changed from no charging to charging in an arbitrary rhythym. One moment it charged for 1-2 Minutes, then no charging for 30 seconds, then charging again for a couple of minutes. Sometimes in between it changed states several times within 30 seconds... As I wanted to check I had the same symptom you all got.
 

player911

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Sep 8, 2006
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Yeah this is the problem. I guess we just wait for a custm rom to see if the problem can be fixed.

Anyone able to grab a logcat? Maybe there is some app that monitors the qi charge and freaks out.

Anyone running a custom rom able to test this? I saw an AOSP rom in development. Hopefully it isnt a kernel issue.
 
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Konstigt

Senior Member
Dec 4, 2010
322
31
G4 Model: H815 (EU)
Sticker or Official: NeWisdom från Aliexpress
Qi Charger: HTC ~ 1,2A charger + LG WCP-300 Qi-charger
Launcher: Nova

Have experienced 3 times that the phone is set to charge at bed time and then is around 95% battery in the morning, still on the charger. Launcher has crashed and all I see is a black screen. Then some kind of reload and my wall paper is back to default, for some reason..

Aha, my HTC chargers output was only 1.0A and my LG WCP-300 should have a 1.8A input. Changed to the stock LG G4 charger to feed my WCP-300 and now I have not seen the issue again. I have also changed to a CFR-100 QuickCircle case.

So good charger + QuickCircle = no problems.
 

player911

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Aha, my HTC chargers output was only 1.0A and my LG WCP-300 should have a 1.8A input. Changed to the stock LG G4 charger to feed my WCP-300 and now I have not seen the issue again. I have also changed to a CFR-100 QuickCircle case.

So good charger + QuickCircle = no problems.

I use a Nokia Puck which has a barrel plug. I am assuming the included adapter would run at the proper specs. I haven't tested amperage. But you have problems with the sticker but not with the CircleCase? I am curious if you believe it was the power problem or the sticker problem (or both)
 

waylo

Senior Member
May 9, 2010
1,670
489
Anyone here have their wireless charging stop working completely?
 

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  • 2
    I just got off the phone with Verizon and they confirmed Hardware rev1 has wireless charging issues. I have had several warranty replacements and all seem to be rev1.

    So I guess thats that.

    The Hardware rev2 are not something they can guarantee as a replacement. I think that is stupid because if there is a known hardware issue and they have newer gen devices that fix them, they would pull the v1 hardware as they come in.
    1
    Tried the backplate on another G4 at the T-Mobile store today. Didn't work so I'm pretty confident that the issue is with the sticker.

    Sent from my LG-H811 using Tapatalk
    1
    For any who have tried wireless charging, I have a poll and questionnaire re: your experience. Would greatly appreciate your input.

    http://xdaforums.com/g4/help/tried-wireless-charging-t3227672
    1
    Long story short: It is the battery

    Test environment:
    I have 2 Wireless Charging backplates (1 original + sticker and 1 built in Qi backplate), 3 batteries, and 2 LG G4s.

    I originally had a problem with the LG G4 out of the box. I played and played with it but nothing. It kept locking up in the middle of the night when wirelessly charging. THEN I got my promotional SD card and Battery. I never used it. Kept having problems. Once day my phone was dead in the AM and I swapped batteries with my spare. Never had the problem again. Very weird but whatever.

    Until my G4 upgraded to 12A and had Verizon replace it with a 11A model because of the notification issue. I took the new G4 and put in my original battery so I could have 2 up and running (for work emails) while I set the 2nd one up. I had the new G4 on the old battery and low and behold the damn Wireless Charging issue came back. WTF.

    So I tested last night. Here is my results:
    Original Battery + Original Cover + Sticker = wonk
    Original battery + Extended Qi Cover = wonk
    Extended Battery + Extended Qi Cover = Fine
    Promotional Battery + Extended Qi Cover = Fine
    Promotional Battery + Original Cover = Fine

    I tested this on several Qi Chargers. I have 2 Nokia Pucks (both bedside for G4 and gf's G2), Samsung Charger, 3 no name Qi Charger pucks.

    Definitely seems related to the battery. What is weird is a reset would fix it for a few minutes. And the charger would stay connected during bootup up until the OS would load and then would start starting and stopping and starting and stopping. Seems the second it would start, something would shut it down. This constant disconnect/reconnect is what makes the phone hot and lock up.

    I don't know if there is something with the battery telling the OS to stop the charging, but it is very weird only my 1 battery is freaking out.