[Q] Anybody have slight gaps in build quality?

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monoke

Senior Member
Oct 2, 2014
67
32
Hi guys.

I know there's nothing perfect but does anybody else have noticeable slight gaps along the edge of their unit? Prob doesn't help that i got the white one but it seems my face panel isn't as centered as it can be when assembled. After googling, i see some z2s had this problem too.

Might not be a huge issue to most, but i got to admit it annoys me knowing how much we paid and the praise the device gets for its build quality. Thinking bout getting it exchange tomorrow for another unit. Just sucks to pay for shipping and playing the waiting game again. lol... smh.
 

subhani

Senior Member
Dec 9, 2010
1,710
439
Hi guys.

I know there's nothing perfect but does anybody else have noticeable slight gaps along the edge of their unit? Prob doesn't help that i got the white one but it seems my face panel isn't as centered as it can be when assembled. After googling, i see some z2s had this problem too.

Might not be a huge issue to most, but i got to admit it annoys me knowing how much we paid and the praise the device gets for its build quality. Thinking bout getting it exchange tomorrow for another unit. Just sucks to pay for shipping and playing the waiting game again. lol... smh.

I have this same problem. A gap just wide enough to let out some light from under the display. I wouldn't normally care but worried that this means my unit may not actually be waterproof. If I get it wet and it dies on me then Sony will only blame me. I'm in the UK and got my beautiful copper version from Clove. How about you? I'm sending them an email this morning.
 

monoke

Senior Member
Oct 2, 2014
67
32
I have this same problem. A gap just wide enough to let out some light from under the display. I wouldn't normally care but worried that this means my unit may not actually be waterproof. If I get it wet and it dies on me then Sony will only blame me. I'm in the UK and got my beautiful copper version from Clove. How about you? I'm sending them an email this morning.

I got mine from gsmnation in usa. I've emailed them just earlier hoping to get response tomorrow. Wow, u can see light coming from the edge? That's aweful man! Mine's around the camera button corner. Looks like either the main screen panel is slightly off centered or the camera button side has an abnormal buldge. Ruins an otherwise awesome device. Yeah, very concern bout the waterproofing too. Hopefully these are extreme cases so if i'm able to get a replacement, the next unit wouldn't be subject to any issues.
 

lin013190

Senior Member
Jun 12, 2012
413
36
I got mine from gsmnation in usa. I've emailed them just earlier hoping to get response tomorrow. Wow, u can see light coming from the edge? That's aweful man! Mine's around the camera button corner. Looks like either the main screen panel is slightly off centered or the camera button side has an abnormal buldge. Ruins an otherwise awesome device. Yeah, very concern bout the waterproofing too. Hopefully these are extreme cases so if i'm able to get a replacement, the next unit wouldn't be subject to any issues.

Oh crap. I ordered mine from gsmnation just earlier today. White version. Can you take some pics and post them here. I'll take a look at mine when I receive it next week..
 

monoke

Senior Member
Oct 2, 2014
67
32
Oh crap. I ordered mine from gsmnation just earlier today. White version. Can you take some pics and post them here. I'll take a look at mine when I receive it next week..

Damn, xda doesn't allow newbies wit less than 10 posts to put up links. I'll put up pics when i reach it. lol. Don't think it matters where you purchase it though, just luck of the draw man.
 

Bäcker

Senior Member
Jan 4, 2007
585
305
Samsung Galaxy S23
I have this same problem. A gap just wide enough to let out some light from under the display. I wouldn't normally care but worried that this means my unit may not actually be waterproof. If I get it wet and it dies on me then Sony will only blame me. I'm in the UK and got my beautiful copper version from Clove. How about you? I'm sending them an email this morning.
as long as the port covers are not the point of entry sony won't blame you
 
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monoke

Senior Member
Oct 2, 2014
67
32
Oh crap. I ordered mine from gsmnation just earlier today. White version. Can you take some pics and post them here. I'll take a look at mine when I receive it next week..

15417313535_7d91d3fb15_b.jpg

15416969002_8005d98dc3_b.jpg

15230762877_e332178165_b.jpg
 
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monoke

Senior Member
Oct 2, 2014
67
32
Lin,
Its not as bad as note 4 gap lol where u can stick a card in it. It just looks uneven. I tried putting a lil pressure on it to try to pop it in to no use! Lol
 
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chunlianghere

Senior Member
Oct 22, 2011
463
127
@monoke

mine i notice it just last night when i m using it in a dark room. very obvious that there is a line of light coming out from both side of the screen.

but mine is left side wider than right side.

is a copper phone btw. screen is black, so the gap not that obvious
 

monoke

Senior Member
Oct 2, 2014
67
32
@monoke

mine i notice it just last night when i m using it in a dark room. very obvious that there is a line of light coming out from both side of the screen.

but mine is left side wider than right side.

is a copper phone btw. screen is black, so the gap not that obvious

Sorry to hear you have it too. Seeing light coming out sounds bad. Wouldn't it be natural for water to creep in those seams? You plan on returning it for another unit like I am.
Knowing my luck, i'm getting more nervous my next replacement will end up being the same! lol.
 

subhani

Senior Member
Dec 9, 2010
1,710
439
@monoke

mine i notice it just last night when i m using it in a dark room. very obvious that there is a line of light coming out from both side of the screen.

but mine is left side wider than right side.

is a copper phone btw. screen is black, so the gap not that obvious
Exact same issue here on my Copper Z3. Getting Clove to replace mine if they admit it is a defect.

I absolutely love this phone and almost don't wanna bother replacing. It can actually withstand some abuse considering I had some super tight cases on it that needed serious prying and snapping to put on and take off.
@monoke I don't see the bulge in those pics above. Or gap. Maybe I'm blind.

I'll send a picture of mine to show the light bleed. Can you send yours @chunlianghere
 

monoke

Senior Member
Oct 2, 2014
67
32
Exact same issue here on my Copper Z3. Getting Clove to replace mine if they admit it is a defect.

I absolutely love this phone and almost don't wanna bother replacing. It can actually withstand some abuse considering I had some super tight cases on it that needed serious prying and snapping to put on and take off.
@monoke I don't see the bulge in those pics above. Or gap. Maybe I'm blind.

I'll send a picture of mine to show the light bleed. Can you send yours @chunlianghere

Yeah i think u guys have it worse than i do especially with the light bleeding. Mine isn't a gap really like i can't literally stick a piece of paper in there. From regular eye phone distance it just looks like it and not a flush fitment like it should be especially for a waterproof phone.
Anyway, after showing gsmnation the same ecxact pics, i got rma and just sent it back today really no questions asked. That was cool of them!
 

chunlianghere

Senior Member
Oct 22, 2011
463
127
Exact same issue here on my Copper Z3. Getting Clove to replace mine if they admit it is a defect.

I absolutely love this phone and almost don't wanna bother replacing. It can actually withstand some abuse considering I had some super tight cases on it that needed serious prying and snapping to put on and take off.
@monoke I don't see the bulge in those pics above. Or gap. Maybe I'm blind.

I'll send a picture of mine to show the light bleed. Can you send yours @chunlianghere

here it is..

z3leftscreengap.jpg


z3rightscreengap.jpg
 

monoke

Senior Member
Oct 2, 2014
67
32
Man imagine how berserk i'd get if my replacement still suffers from the same issue. Give a dead pixel, bentgate or something... knock on wood, but 'hell no' to this again! Lol! Luckily these guys are in the US.
 

subhani

Senior Member
Dec 9, 2010
1,710
439
Man imagine how berserk i'd get if my replacement still suffers from the same issue. Give a dead pixel, bentgate or something... knock on wood, but 'hell no' to this again! Lol! Luckily these guys are in the US.
This is my greatest fear. I don't want to send it out, hassle of shipping and customer services calls, wait and then wait some more, then to find the replacement had a fault too! GOD FORBID.
 

monoke

Senior Member
Oct 2, 2014
67
32
This is my greatest fear. I don't want to send it out, hassle of shipping and customer services calls, wait and then wait some more, then to find the replacement had a fault too! GOD FORBID.

Grass isn't always greener on the other side my friend! Lol. Luckily i have this awesome jailbroke iphone 4s to fall back on! Buhaha yeah right!
 

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  • 1
    I have this same problem. A gap just wide enough to let out some light from under the display. I wouldn't normally care but worried that this means my unit may not actually be waterproof. If I get it wet and it dies on me then Sony will only blame me. I'm in the UK and got my beautiful copper version from Clove. How about you? I'm sending them an email this morning.
    as long as the port covers are not the point of entry sony won't blame you
    1
    Oh crap. I ordered mine from gsmnation just earlier today. White version. Can you take some pics and post them here. I'll take a look at mine when I receive it next week..

    15417313535_7d91d3fb15_b.jpg

    15416969002_8005d98dc3_b.jpg

    15230762877_e332178165_b.jpg
    1
    Lin,
    Its not as bad as note 4 gap lol where u can stick a card in it. It just looks uneven. I tried putting a lil pressure on it to try to pop it in to no use! Lol
    1
    Hi there!;)
    First, I would like to congratulate you for the great forum and all the people who help each other every day. ;)
    I purchased a z3 black today (I live in Italy, I bought from a well-known e-commerce). Like you, my phone has a gap on the right side. And like you, a thin light comes out from the top of the gap. I sent an email to Sony support, explaining the problem and linking this thread to show him that I'm not the only one.

    Someone has already contacted Sony? I would understand if it is a known problem acknowledged by Sony that does not involve the loss of waterproofing, or is it just bad luck.:mad:
    1
    I don't know where he purchased the unit, but you can ask directly to him. he's the owner of the thread : http://xdaforums.com/z3/help/questions-z3-speakers-waterproofing-t2910067 ... there are also the photos of the unit



    If you will buy a new one, please, write the production week when you can, if your unit will not have any issues like gaps, lights from gaps... well, write it in any case ahahah

    Sure thing Ill make my purchase in a week or so